ek77 Terms and Conditions

These terms and conditions ("Terms") apply to the use of the ek77 platform and all its services ("Services"). By accessing the website, creating an account, or playing any game, you are considered to have fully accepted these Terms.

If you disagree with any part of these Terms, please stop using the ek77 platform. ek77 reserves the right to change these Terms at any time without prior notice. Continued use of the platform after any changes means you have accepted the updated Terms.

2.1 Registration Requirements

To open an account on ek77, the following eligibility requirements must be met:

• You must be at least 21 years old.
• Online gaming must be legal in the country or region where you reside.
• Each person may only open one account; multiple accounts are not permitted.
• You must provide accurate and truthful information at the time of registration.
• The account is for personal use only — playing or betting on behalf of a third party is not permitted.

2.2 Account Verification

ek77 reserves the right to verify your identity at any time. This may require a national identity card, passport, or other government-issued document. Withdrawals may be placed on hold until identity verification is complete.

2.3 Account Security

You are fully responsible for keeping your account password and login details secure. Any unauthorized access must be reported to ek77 immediately. Using or attempting to use another person's account without their permission is strictly prohibited.

3.1 Deposit Rules

The following mobile payment methods are accepted for deposits on ek77: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳200.

3.2 Withdrawal Rules

Withdrawal requests are generally processed within 1 hour. However, withdrawals may be temporarily placed on hold during identity verification or account review. Withdrawals must be made using the same method that was used to make the deposit.

• The minimum withdrawal amount is ৳500.
• Wagering requirements must be met before bonus funds can be withdrawn.
• ek77 reserves the right to suspend or cancel withdrawals in cases of fraud or suspicious activity.
• It may not be possible to cancel a withdrawal request while it is being processed.

3.3 Payment Processing

ek77 uses SSL encryption technology on deposit and withdrawal transactions to ensure the security of your financial information. The third-party terms and conditions of each payment method also apply.

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 will earn a bonus of ৳2,000, bringing the total balance to ৳3,000. A 10x wagering requirement must be completed before the bonus can be withdrawn.

4.2 General Bonus Terms

• Each bonus offer must be used within its specified validity period.
• Each user may claim each bonus only once.
• Bonus funds cannot be withdrawn directly — they become withdrawable after wagering requirements are met.
• In cases of bonus abuse or fraudulent claims, the bonus will be forfeited.
• ek77 reserves the right to modify or cancel any bonus offer at any time.
• Claiming bonuses through multiple accounts will be treated as fraud.

The ek77 VIP Program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback benefits are available at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.
• Platinum: up to 1.0% weekly cashback.

VIP tier upgrades are based on regular and active participation on the platform. Cashback credits are awarded each week subject to applicable terms. ek77 reserves the right to modify the VIP Program terms at any time.

The following activities are strictly prohibited on the ek77 platform. Violating these prohibitions will result in immediate account closure and the balance may be forfeited:

• Creating or operating multiple accounts.
• Opening an account using a fake identity or someone else's identity.
• Using bots, scripts, or automated software to play games.
• Exploiting technical errors or vulnerabilities in the platform.
• Any fraudulent activity against other users.
• Filing chargebacks or disputed payment claims against ek77 when games were played fairly.
• Attempting unauthorized access to the platform's systems.

All games on the ek77 platform are operated using a certified Random Number Generator (RNG) technology, which makes every game outcome completely random and impartial. This technology ensures fair play and no predetermined outcome is given in favor of or against any specific user.

Game outcomes are entirely chance-based. ek77 does not guarantee any specific winnings or outcomes. There is always a possibility of losing money when gambling, and it is important to be aware of this risk before participating.

ek77 places the highest importance on responsible gaming. We believe gaming should be entertaining, not a source of financial stress or mental distress. Keep the following in mind:

• Do not bet more than you can afford to lose.
• Do not treat gaming as a source of income.
• Do not continue playing in an attempt to recover money you have lost.
• Take regular breaks and set time limits.
• If you feel there is a problem, contact our support team.

Users can set deposit or bet limits on their accounts or temporarily self-exclude if they wish. For more details, visit our Responsible Gaming page or contact the support team.

ek77 gives the highest priority to protecting users' personal information. We use SSL encryption technology to keep all your information secure. To learn more about our data collection, storage, and use policy, please read our Privacy Policy page.

Your personal information will not be sold or shared with third parties, however information may be provided to authorities where required by legal obligation.

All content on the ek77 platform — logos, designs, software, graphics, text, and other materials — is protected by ek77's intellectual property rights. Republishing, distributing, or commercially using any part of this content without prior written permission is prohibited.

Game software and content are protected by the intellectual property rights of the respective providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others) and are provided under license agreements with those providers.

ek77 is not liable for the following:

• Any loss caused by technical errors or temporary unavailability of the platform.
• Loss of a game session due to internet disconnection.
• Account loss caused by a user's own negligence.
• Delays or failures in third-party payment systems.
• Financial loss resulting from gaming — participation is entirely at your own risk.

12.1 Termination by the User

You may request to close your account at any time through our support team. You should arrange to withdraw your balance before closure (subject to all wagering requirements being met).

12.2 Termination by ek77

ek77 may suspend or close an account without prior notice in the following circumstances:

• If a violation of these Terms is detected.
• If evidence of fraud, deception, or improper activity is found.
• If there has been no activity on the account for an extended period.
• For legal or regulatory reasons.

For any dispute or complaint, please first contact our customer support team. We will make every effort to resolve your issue. Contact us at: [email protected] or via 24/7 live chat.

After a complaint is submitted, we will investigate and respond within a reasonable time. All relevant game logs and transaction records will be taken into account during the review of any dispute. The decision made by ek77 will be considered final.

ek77 reserves the right to change the platform's services, games, bonus offers, or these Terms at any time. For significant changes, we will try to notify users as early as possible. However, immediate changes may also be necessary for security, legal, or technical reasons.

It is recommended that you visit this page regularly. The latest version of the Terms will always be available on this page.

If you have any questions or anything is unclear regarding these terms and conditions, please contact our support team. ek77 support is available 24 hours a day, 7 days a week in both Bengali and English.

• Live Chat: available 24/7.
• Email: [email protected]

By using these Terms you acknowledge that you have read, understood, and agreed to them in full. ek77 is a safe and trusted platform — we are committed to ensuring fair play and responsible gaming at all times.